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Kwik Trip confirms 'cybersecurity incident'

Published on: Oct 20, 2023

Investigating a cyberattack impacting the convenience store chain's internal.

Officials confirmed Thursday that Kwik Trip suffered a cyber attack that led to the ongoing disruption to its internal network and communication systems.

John McHugh, vice president of external relations for the Wisconsin-based convenience store chain, said in a statement that although the investigation is still in its early stages, current findings indicate that Kwik Trip "experienced a cybersecurity incident."

This outage has been causing widespread IT system disruptions and is still affecting the company's Rewards program, support, phone, and email systems.

The Kwik Rewards loyalty program resumed operation at select stores on Thursday and will gradually be reinstated at all locations in the coming days.

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