Refuel expands self-checkout across network

The South Carolina-based convenience store chain will deploy 15 new touchless kiosks at 10 locations across five states.

South Carolina-based convenience store chain Refuel announced the rollout of 15 new touchless self-checkout kiosks at 10 locations. The retailer aims to enhancing the customer experience by providing an additional and faster way to check out.

The brand has deployed Mashgin’s self-checkout machines for purchasing packaged items and grab-and-go foods. Customers can also pay for fuel purchases, and use their Rewards card to earn or redeem points via the equipment. 

These are compact countertop devices located at the checkout counter that use multiple cameras to build a 3D image of items to identify food and goods while ringing everything up simultaneously. There is no need to find and scan barcodes; customers simply place their items down on the kiosk tray and are instantly ready to pay.

“Our mission is to create a great experience for Refuel customers through and through. Mashgin offers our customers an additional way to check out that ensures they can get back on the road quickly. At the same time, Mashgin’s self-checkout frees up our store staff to dedicate even more time to dedicating excellent service and support to our customers,” said Jon Rier, Chief Financial Officer at Refuel.

Refuel, which operates over 200 locations across the United States, started to test self-checkout terminals in December 2022 and is exploring options to expand the technology to more stores.