Spar Albania trials self-checkouts
Published on: Jan 25, 2024
The retailer has become the first supermarket chain in the country to implement the technology.
Spar Albania is the first supermarket chain in the country to introduce self-checkouts, with four checkouts operational at the Interspar Hypermarket in TEG.
This rollout aims to improve the shopping experience for customers through fast transactions. Customers now have the option to scan barcodes and the loyalty app for extra points and rewards before paying. Shoppers can use a faster and more convenient alternative to the conventional checkout process.
To increase customer awareness, Spar has implemented both digital and physical guides near the self-service stations. These serve to help shoppers navigate the new system, enhancing its accessibility.
“Between November 8 and mid-December, over 2,000 transactions were made through self-service checkouts. These figures show that we have reached a good level in the initial phase. We are very pleased with the results and enthusiastic to modernize our retail practices in the next step.”
Self-service stations currently accept bank cards and Spar or red gift cards. These methods provide a secure and efficient means for customers to complete their transactions during this trial period.
Spar is preparing for the next phase of implementation, working on expanding self-service payments at the QTU Hypermarket and plans to roll out this shopping experience across the entire network across the country in the future.
