New mobility, new payment perspectives

International regulations for the implementation of alternative energies present both challenges and opportunities for various players in the evolving mobility landscape. MobilityPlaza explores insights from suppliers to understand how this is influencing the development of new equipment and solutions to shape the future of transactions.

The fuels of the future will shape not only how vehicles are powered but also how customers interact with service stations beyond refueling. The length of their visit, the range of services available, and even payment methods are undergoing significant changes as a result of the mobility revolution. While new technologies are accelerating this transformation, regulations also play an important part on how these are implemented on roads worldwide, ultimately impacting how customer trends will develop in the future.

Both the European Union’s Alternative Fuels Infrastructure Regulation (AFIR) and the United States’ National Electric Vehicle Infrastructure (NEVI) Formula Program establish minimum standards for payment operations at charging facilities. These regulations are influencing transactional operations across continents and requiring charging point operators (CPOs) to invest in compliance with the new requirements. What is their impact on equipment and service providers? How are these companies adapting to align with the evolving standards of the new mobility landscape?

Harnessing the power of compliance

Key mandatory standards include acceptance of major credit and debit cards, contactless payment options, and accessibility features for people with disabilities. While these requirements are essential for ensuring a uniform and inclusive charging experience, they may result in increased investment and operational challenges for mid-sized and smaller players. This situation is especially exacerbated amidst the fragmented e-mobility landscape.